๐ LIVN Checkout Policies
Payment - We currently accept GCash as the sole payment method. Your payment is processed securely through the GCash platform.
Order Processing - Orders are typically processed within 5 business days (Mon-Fri). You will receive an email notification when your order ships.
Shipping & Delivery - We ship via Flash (For Philippines) and DHL (For International). Once shipped, delivery times are an estimate and are not guaranteed. We are not responsible for delays caused by the carrier or customs.
Returns & Exchanges - We accept returns/exchanges on unused, unworn items in their original packaging within 7 days of delivery. Pierced earrings, bracelets and jewelries are final sale for hygiene reasons. The customer is responsible for return shipping costs.
Damaged Items - If your item arrives damaged, please contact us immediately at support@livn.mykutis.store with a photo of the defect. We will happily replace it at no charge.
๐ LIVN Terms & Conditions
Agreement to Terms: By accessing or using the LIVN website and purchasing products, you agree to be bound by these Terms & Conditions.
Products & Pricing:
All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction.
Order Acceptance:
The receipt of an order confirmation does not signify our final acceptance of an order. LIVN reserves the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing/stock, or suspicion of fraud. If your order is cancelled, you will be fully refunded.
Intellectual Property:
All content on this site, including images, text, logos, and product designs (including the 'BLESSED' bracelet), are the intellectual property of LIVN and cannot be reproduced, copied, or used without our express written permission.
Limitation of Liability:
LIVN shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use the materials on this site or the performance of the products.
Governing Law:
These Terms shall be governed by the laws of the Philippines.
๐ LIVN Privacy Policy
Information We Collect:
Direct Information: When you make a purchase, we collect your Name, Billing/Shipping Address, Email Address, and Payment Information (processed securely by third parties).
Automatic Information: When you visit our site, we automatically collect certain data about your device, including your IP address, web browser, and cookie data.
How We Use Your Information:
Fulfillment: To process your order, confirm your payment, arrange for shipping, and provide you with invoices/order confirmations.
Communication: To communicate with you, screen orders for risk/fraud, and provide you with targeted information/marketing (only if you subscribe).
Sharing Your Information:
We share your Personal Information with third parties only to help us run our store and fulfill your orders (e.g., Payment Processors, and Shipping Carriers).
We may also share your Personal Information to comply with applicable laws and regulations.
Your Rights:
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us at [support@livn.mykutis.store] to exercise this right.
